How to file your damaged baggage claim

Your BagClx report is built to attach straight to your airline's damaged baggage claim. Here is exactly how to file it, plus the official claim pages for the carriers we have confirmed.

File promptly. Many carriers allow only a short window after your flight, commonly 7 to 21 days, and reject claims filed after their deadline.

Step by step

1File as soon as possible. Many carriers allow only a short window after the flight, commonly 7 to 21 days, and reject late claims.
2Open your airline's official damaged baggage claim form.
3Attach your BagClx PDF report and the photographs it contains.
4Include your baggage tag or claim reference, your boarding pass, and any receipts for the bag or its repair.
5Submit the form and save the confirmation or case number the airline gives you.
6If the airline asks for more documentation, respond promptly so your claim is not closed.

Airline claim pages

Each link goes to the carrier's official damaged baggage claim page. Links are provided for convenience and may change, so always confirm the current process on the airline's own website.

American Airlines Delta Air Lines United Airlines Southwest Airlines Alaska Airlines JetBlue Airways Frontier Airlines Air Canada British Airways Lufthansa Air France KLM Royal Dutch Airlines Emirates Qatar Airways Turkish Airlines EgyptAir

Backed by our money-back guarantee

If your airline rejects the claim, we refund your BagClx fee. The guarantee covers our fee, not the airline payout. See how the guarantee works.

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